Last Updated: August 13, 2025

1. Overview

At Social Fame, we strive to ensure your complete satisfaction with our services. This Refund Policy outlines the circumstances under which we may issue refunds for our social media marketing services.

2. Eligibility for Refunds

Refunds may be issued in the following circumstances:

• Service Not Delivered: If we fail to deliver the service you purchased within the specified timeframe.
• Significant Underdelivery: If we deliver less than 80% of the ordered service quantity.
• Technical Issues: If technical problems on our end prevent the proper delivery of services.

3. Non-Refundable Situations

Refunds will not be issued in the following situations:

• After the service has been successfully delivered as described.
• If you provided incorrect information (such as wrong username or profile URL).
• If your social media account is private, deleted, or suspended during service delivery.
• If you change your username during service delivery.
• For natural drop-offs that may occur after service delivery (followers/likes may fluctuate due to Instagram's algorithms).

4. Refund Process

To request a refund:

1. Contact our customer support team within 7 days of your purchase.
2. Provide your order number and the reason for your refund request.
3. Our team will review your request within 48 hours.
4. If approved, refunds will be processed to the original payment method within 5-7 business days.

5. Alternative Solutions

In some cases, we may offer the following alternatives to a refund:

• Redelivery of the service
• Partial credit for future purchases
• Additional services at no extra cost

6. Contact Information

If you have any questions about our Refund Policy, please contact us at:

Email: support@socialfam.in